PRIVACY POLICY

Privacy Policy updated on April 1, 2018.

SAGO.ai (“SAGO,” “We”, “Us”) is committed to protecting your privacy. We prepared this Privacy Policy to describe to you our practices regarding the Application Data and Personal Data (each as defined below) that we collect from users of our website (located at www.sago.ai), the SAGO products (the “Products“), or related services. This Privacy Policy is incorporated into, and considered a part of, the SAGO Terms and Conditions, located at http://sago.ai/terms-conditions.

This Privacy Policy covers our collection, use and disclosure of information we collect through our website www.sago.ai and our services, productions and solutions sold on SAGO. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged SAGO

User Consent

By submitting or making available Application Data or Personal Data through our website, Products, or related services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Application Data and Personal Data in accordance with this Privacy Policy. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

Information We Collect

SAGO collects Personal Data and Anonymous Data from you when you visit our site, when you send us information or communications, and/or when you download and use our Products. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, phone number, zip code, and e-mail address. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data (but does not include Application Data, which is covered later in this Privacy Policy); Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

Personal Data You Provide to Us

We collect Personal Data from you, such as first and last name, phone number, zip code, e-mail, professional title, company name, and password, when you purchase Products, register to receive information, or post a comment on our blog. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you purchase Products or services on our website. We also retain information on your behalf, such as the Personal Data described above and any correspondence or blog comments. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address. When you post comments on our blog, the information contained in your posting will be stored on our servers and other users will be able to see it. To request removal of your personal information from our blog or community forum, contact us at support@sago.ai. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products). We may also collect Personal Data at other points in our website that state that Personal Data is being collected.

Personal Data Collected via Technology

To make our website, Products, and related services more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Data and Anonymous Data from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We may also use certain technologies such as Cookies (as defined below), Flash and HTML5 Storage, web beacons, JavaScript, and e-tags, and navigational data like Uniform Resource Locators (URL) to:

  • gather information about the date and time of your visit and about the solutions and information for which you searched or which you may have viewed;
  • analyze trends;
  • administer the website;
  • gather information about users’ movements around the website;
  • gather demographic information about our user base as a whole.

Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our website or access your account on our network.

Use of Cookies

SAGO is like many other companies as we and third parties that we work with use cookies and other web and mobile tracking technologies, like HTML5, web beacons tags and scripts. We use these technologies for authentication, to store your preferences or progress, for analytics, and to help us advertise SAGO We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for authentication and preserving settings across your visit to SAGO. You can control the use of cookies at the browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our website may be limited.

Personal Data Collected by Third Parties

The third-party advertising and analytics companies with whom we or our advertiser partners, including Google, Google Analytics, Hubspot, and other third party solutions not listed here, may place a unique cookie or utilize similar technologies on your browser in order to collect non-personal information about your visits to SAGO.

Use of Your Personal Data

In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. SAGO uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of SAGO, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve site navigation. SAGO reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.

If you provide feedback on any of our Products or related services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Application Data or your Personal Data. SAGO will collect any information contained in such communication and will treat the Application Data and Personal Data in such communication in accordance with this Privacy Policy.

Disclosure of Your Personal Data

We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.

Regardless of any choices you make regarding your Personal Data (as described below), SAGO may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on SAGO; or (b) protect or defend the rights or property of SAGO or users of the Products or related services.

If SAGO is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal Data as described in this policy.

Mobile Analytics

We use mobile analytics tools to better understand the functionality of our mobile applications. These tools may record information about your usage, including how often you use the application, the events that occur within the application, and where the application was downloaded from. We may link the information recorded in analytics software to personal information you submit to us.

Your California Privacy Rights

Our customers who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to support@sago.ai

Information Related to Data Collected for our Clients

SAGO processes information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. SAGO works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect personally identifiable information such as first and last name, phone number, zip code, e-mail address, professional title, company name, and password from our Customers.

We use this information to respond to requests that you make, or to aid us in serving you better. SAGO uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of SAGO, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

SAGO collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. SAGO works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

Access to Data Controlled by our Clients

SAGO has no direct relationship with the individuals whose personal data it processes nor does it store the information provided to the Customer. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the SAGO’s Client (the data controller).

Security of Your Application and Personal Data

SAGO is committed to protecting the security of your Application Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that SAGO cannot fully eliminate security risks associated with Application Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the information below.

Contact Information

SAGO welcomes your comments or questions regarding this Privacy Policy. Please e-mail us: support@sago.ai

Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Application Data and Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you of the changes, thirty (30) calendar days following our posting of notice of the changes on our site, or the date that you accept the changes (e.g., by clicking an “I Accept” button or similar means). These changes will be effective immediately for new users of our website, Products or related services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Application Data or Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Application Data or Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our website, Products, or related services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.